Intelligent Guest Screening:
Simple, Smart, Safe.

Our intelligent guest screening technology allows you to screen vacation rental guests before they enter your property, making it easier for you to keep bad guests out.

two people arriving at a vacation rental protected by know your guest's guest screening
a woman stood on a balcony at a vacation rental protected by know your guest's guest screening

Save time by automating your guest screening process

Vacation rental guest screening is a vital part of any business. It ensures that only legitimate guests get access to your rental properties. The best way property managers can do this is through continuous authentication. 

This involves checking the validity of each guest’s data against multiple sources, ensuring that no fraudulent activity takes place.

calendar icon

Your guest books

detail check icon

We verify their details

reduce risk icon

You host without risk

Manage risk and protect yourself from fraudulent bookings

By implementing our industry-leading guest screening you’ll know exactly who is staying in your short-term rental every time.

house in a crossed out circle icon

Stop problematic guests from booking your property

people in a crossed out circle icon

Prevent illicit guest parties and the damage they cause

check mark in a box in front of a clipboard icon

Comply with local laws and regulations

credit card in a crossed out circle icon

Avoid fraudulent bookings and credit card fraud

Database and non-documentary screening

We conduct the following checks on guest data in real time against authoritative databases.

internal know your guest database check icon

Internal guest database

know your guest phone number check icon

Phone number

know your guest email address check icon

Email address

know your guest linked online profile check icon

Linked online profiles

know your guest ip address check icon

IP address

know your guest vpn usage check icon

VPN usage

know your guest data breach check icon

Data breach records

know your guest us sex offender register check icon

US sex offender register

Keep your properties safe and earn

Use our Damage Waiver solution alongside our Intelligent Guest Screening to deal with guest damages quickly and create a new revenue stream

know your guest damage waiver illustration

“The verification process is streamlined and I have more confidence hosting guests and growing my business with Know Your Guest’s services!”

Jackson Church

Founder of betterbnb

a dog on a bed in a property protected by know your guest's guest screening

Frequently Asked Questions

Is it reliable?

Our software uses state-of-the-art technology, and our team continually investigates the functionality of our product so you can be sure of our screening results.

Is Know Your Guest available in my country?

Our intelligent guest screening is available globally.

What if there was an error?

If our system flags a suspicious guest, our team will investigate further. If we do not verify a guest, we will notify you before the booking starts, so you can make an informed decision on whether to continue with that booking.

Does every guest attached to the booking need to be screened?

We only verify the lead guest as they are responsible for the booking.

Are the Know Your Guest sex offender checks available in my country?

Currently, these checks only support sex offender registry searches against guests that are US citizens.

Can I use the Sex Offender add-on by itself?

Our sex offender screening tool can only be used in conjunction with either our Intelligent Guest Screening or ID Capture solution.

Ask us about our new Sex Offender Screening