Intelligent Guest Screening:
Simple, Smart, Safe.

Our intelligent guest screening technology allows you to screen vacation rental guests before they enter your property, making it easier for you to keep bad guests out.

two people arriving at a vacation rental protected by know your guest's guest screening
a woman stood on a balcony at a vacation rental protected by know your guest's guest screening

Save time by automating your guest screening process

Vacation rental guest screening is a vital part of any business. It ensures that only legitimate guests get access to your rental properties. The best way property managers can do this is through continuous authentication. 

This involves checking the validity of each guest’s data against multiple sources, ensuring that no fraudulent activity takes place.

Your guest books

We verify their details

You host without risk

Manage risk and protect yourself from fraudulent bookings

By implementing our industry-leading guest screening checks you’ll know exactly
who is staying in your short-term rental every time.

Prevent Parties

Identify guests who likely intend to use your rental for a party. Red flags include guests of a specific age group (below 25 years old) who live in the same area as your rental, book an entire home for a one-night stay, and have no positive reviews.

Avoid fraudulent bookings and credit card fraud

Fraud is becoming more and more common. Through ID verification (asking your guests to verify their identity), it can help root out fraudsters and help you only accept legitimate bookings.

sex offender checks for host and property managers

Prevent criminal activity in your rental

While the vast majority of guests are well-intentioned, there have been reported cases of drug abuse and other illegal activity in short-term rentals.

Our Intelligent Guest Screening performs background checks against a guest’s rental history making sure you only host guests that will respect your property.

Comply with local laws and regulations

Now available to property managers in the US is our Sex Offender Screening tool.

This automated add-on helps you comply with local regulations by checking the information provided by your guest against local sexual offender registers, with our system notifying you if their details are a match.

Ask us about our new Sex Offender Screening

“The verification process is streamlined and I have more confidence hosting guests and growing my business with Know Your Guest’s services!”

Joshua Church

Founder of Joshua Tree Stays

a dog on a bed in a property protected by know your guest's guest screening

Frequently Asked Questions

Is it reliable?

Our software uses state-of-the-art technology, and our team continually investigates the functionality of our product so you can be sure of our screening results.

Is Know Your Guest available in my country?

Our intelligent guest screening is available globally.

What if there was an error?

If our system flags a suspicious guest, our team will investigate further. If we do not verify a guest, we will notify you before the booking starts, so you can make an informed decision on whether to continue with that booking.

Does every guest attached to the booking need to be screened?

We only verify the lead guest as they are responsible for the booking.

Are the Know Your Guest sex offender checks available in my country?

Currently, these checks only support sex offender registry searches against guests that are US citizens.

Can I use the Sex Offender add-on by itself?

Our sex offender screening tool can only be used in conjunction with either our Intelligent Guest Screening or ID Capture solution.

Interested in a new revenue stream that
simultaneously covers damage?