Intelligent Guest Screening:
Simple, Smart, Safe.
Our intelligent guest screening technology allows you to screen vacation rental guests before they enter your property, making it easier for you to keep bad guests out.
Save time by automating your guest screening process
Vacation rental guest screening is a vital part of any business. It ensures that only legitimate guests get access to your rental properties. The best way property managers can do this is through continuous authentication.
This involves checking the validity of each guest’s data against multiple sources, ensuring that no fraudulent activity takes place.
Your guest books
We verify their details
You host without risk
Manage risk and protect yourself from fraudulent bookings
By implementing our industry-leading guest screening you’ll know exactly who is staying in your short-term rental every time.
Stop problematic guests from booking your property
Prevent illicit guest parties and the damage they cause
Comply with local laws and regulations
Avoid fraudulent bookings and credit card fraud
Database and non-documentary screening
We conduct the following checks on guest data in real time against authoritative databases.
Internal guest database
Phone number
Email address
Linked online profiles
IP address
VPN usage
Data breach records
US sex offender register
Keep your properties safe and earn
Use our Damage Waiver solution alongside our Intelligent Guest Screening to deal with guest damages quickly and create a new revenue stream
“The verification process is streamlined and I have more confidence hosting guests and growing my business with Know Your Guest’s services!”
Jackson Church
Founder of betterbnb
Frequently Asked Questions
Is it reliable?
Our software uses state-of-the-art technology, and our team continually investigates the functionality of our product so you can be sure of our screening results.
Is Know Your Guest available in my country?
Our intelligent guest screening is available globally.
What if there was an error?
If our system flags a suspicious guest, our team will investigate further. If we do not verify a guest, we will notify you before the booking starts, so you can make an informed decision on whether to continue with that booking.
Does every guest attached to the booking need to be screened?
We only verify the lead guest as they are responsible for the booking.
Are the Know Your Guest sex offender checks available in my country?
Currently, these checks only support sex offender registry searches against guests that are US citizens.
Can I use the Sex Offender add-on by itself?
Our sex offender screening tool can only be used in conjunction with either our Intelligent Guest Screening or ID Capture solution.